The Real Jenn Inc.

FAQ

Common questions about our services and process.

How fast can I launch?

Most clients see first results in 30–45 days. Brokers see ticket time improvements in week 2.

Do you replace our team?

We can bring our team, work with yours, or blend both. You choose.

What tools do you use?

We fit your stack (Zendesk, Freshdesk, Help Scout, Intercom, HubSpot, n8n). If you don't have a stack, we set one up.

Security & privacy?

Least-privilege access, SSO where possible, audit trail enabled, and data processing terms available on request.

Pricing?

Fixed setup + monthly service. Depends on volume and scope. We give a clear quote after the kickoff call.

Cancellation?

Month-to-month after setup. We can hand over playbooks and training if you want to internalize.

Do you support 24/7?

Yes, with on-call coverage tiers. We'll map SLAs to your time zones.

What industries do you help?

Crypto/forex brokers, coaches/creators, SaaS, and other online service businesses.