SLA — Kept Simple
| Priority | First Reply | Solved By |
|---|---|---|
| Urgent | 15 minutes | 2 hours |
| High | 1 hour | 8 hours |
| Normal | 4 hours | 24 hours |
Our Support Team
Trained crypto/forex agents plug in within days.
Clear Rules & Fast Replies
Time targets that match the impact.
Reporting That Matters
Daily pulse + weekly actions. No noise.
Security & Compliance
Least-privilege access, audit trail, SSO.
Automation, Not Chaos
n8n routing, alerts, and tags that keep you on track.
Owner Time Back
Expect ~50% less time on support in month one.
Simple 3-Step Process
Step 1
Kickoff
Map current tools, rules, and metrics.
Step 2
Go-Live
We handle tickets in your voice (7–14 days).
Step 3
Improve
Weekly QA, fixes, and better answers.